The evolution of MOC practices towards outsourcing is becoming more and more evident for most companies. However, if massive outsourcing allows adressing a majority of needs, it often indicates otherwise for security solutions. Given the criticality of these infrastructures and the fact that they also have a protection purpose to third parties including partners, more and more customers would like to entrust the MOC of security equipment to an expert French player or “reinternalize” these peripherals through technical assistance.
Through its expertise, our BU operations ensure precisely to our customers not only the MOC (24/7) but also the MCS (maintenance in security condition) of the solutions, while guaranteeing the efficiency of the company’s security systems. These services are either carried out from our Paris premises (Service Center), or from customers’ premises (Technical Assistance).
Your daily tasks will lead you to train on a set of technologies and editors (Fortinet, Cisco, Checkpoint, Zscaler, Wallix, Tufin, F5, etc.) while applying your knowledge in supporting our customers’ infrastructures (large accounts in all areas of activity, from Industry to Luxury through Agri-Food), at home or in the premises of Openminded (MSSP team).
Your development may lead you to take on responsibilities within the team / BU (Account Leader, Team Leader) or to develop new skills (Integration, Project management). A real springboard in your career, the BU Operations will allow you to evolve towards other BUs: Cloud & Infrastructure (CLI) for solution experts, Offensive & Defensive Security (SECOPS) for auditors and analysts or Governance (GOUV) for people attracted to functional safety.